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Is anyone able to contact anyone at 3DTEK?

Hi all.
I am unable to contact anyone at 3Dtek and wondering if anyone has any alternative contact details to anyone at 3dtek apart from:
3dtek.xyz website chat

Unfortunately I was sent an incorrect holder for my dewalt router so I am unable to use my new XYZ carve! It is very sad each day looking at the beautiful bit of equipment ready to go for 14 days but can’t use it :frowning: